Customer Success Stories
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Recovery College Greenwich |
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London, United Kingdom |
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Mental Health Support |
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Classes are in person and online |
Recovery College Greenwich needed a centralized and user-friendly system that would allow it to:
Read on to learn how Teach ‘n Go helped Recovery College Greenwich improve its communication, become more efficient and keep more accurate records.
Recovery College Greenwich offers courses and community support for adults with long-term mental health problems.
Based in South East London, the college aims to develop student’s inner resources to achieve personal recovery alongside clinical recovery and to live well, beyond their diagnosis.
The courses, activities and workshops at the college are designed to support personal recovery, as well as teach people actionable life skills.
Each course typically runs for six weeks and includes subjects like Meditation, Healthy Relationships, Cooking and Art.
Recovery College Greenwich has grown to over 1,000 students between the ages of 18 and 72.
Recovery College Greenwich had been relying on Excel spreadsheets to manage its student data and various courses.
As the business grew, it became increasingly challenging to monitor student attendance and keep the school's data organized.
This database also made it challenging for Keaes Academics' administrators to access archived and historical data.
There was also no way that the college could use these spreadsheets to create reports on student progress for its funders.
Over time, it became more and more labor-intensive for course administrators to cross-reference spreadsheet data, as well as present it in different formats.
In 2016, Recovery College Greenwich realized that it needed to find a more efficient solution.
Not only did the new system have to keep the college's data organized, but it also needed to help them continue delivering value to its students.
After reviewing other products on the market, Recovery College Greenwich decided that Teach ‘n Go was the right system for its needs.
Using Teach ‘n Go has helped the college communicate better with its students, create detailed reports and keep its data organized.
Ian Wescombe, Recovery College Manager
Teach ‘n Go allows Recovery College Greenwich to send out SMS reminders to its students.
This feature allows the college to help its students stay on track with their classes and keep them updated with any important information.
Recovery College Greenwich can also easily monitor its SMS credits and top them up instantly from within Teach ‘n Go.
Using Teach ‘n Go has also allowed Recovery College Greenwich to send its funders and community a newsletter from within the system—for free.
With easy access to professional email templates, the college's staff are able to save time on tedious administrative tasks.
This feature allows the college to help its students stay on track with their classes and keep them updated with any important information.
This feature allows the college to help its students stay on track with their classes and keep them updated with any important information.
Ian Wescombe, Recovery College Manager
Recovery College Greenwich uses Teach ‘n Go to streamline its class and school management processes. This allows teachers to:
Since the college started using Teach ‘n Go, its attendance tracking has become far more efficient.
All that teachers need to do is tick each student’s name off Teach ‘n Go’s register and the information is updated in real-time for everyone to see.
Recovery College Greenwich also uses Teach ‘n Go to schedule its lessons and manage timetables.
Not only do teachers have better oversight of the college’s calendar, but they can also easily manage any scheduling conflicts.
Teach ‘n Go has also made it easier for the college to manage its enrollment process.
RThrough an API, prospects upload their details and register on Recovery College Greenwich’s website. This information is sent to Teach ‘n Go, where a detailed student record is created.
This makes it easy for the college to contact prospective students and find out what they can do to help the individual.
Using Teach ‘n Go has also allowed Recovery College Greenwich to create detailed attendance reports for its funders.
All that the college needs to do is choose which attendance data it wants to share and then download the report in just one click.
These attendance reports also make it easy for the college’s management to pick up on any trends with their courses or students.
This allows Recovery College Greenwich to make more informed decisions about its services and curriculum.
Ian Wescombe, Recovery College Manager
Recovery College Greenwich uses Teach ‘n Go to store detailed notes about its students.
This allows teachers to add information about students’ behavior and progress within each course or lesson.
Teach ‘n Go also categorizes these notes in chronological order to make them easily accessible for the college’s tutors or management.
This also allows Recovery College Greenwich to look back on these notes and see if there are any changes in each student’s behavior over time.
Not only does this allow the college to create feedback on how students are coping, but it also gives everyone in the organization better oversight of each person’s needs.
Ian Wescombe, Recovery College Manager
Implementing Teach ‘n Go has allowed Recovery College Greenwich to enjoy better communication with its students, keep its data organized, and create detailed reports.
With all of the great outcomes from using Teach ‘n Go, the college is excited to continue using the system to deliver support and value to its students.
Ian Wescombe, Recovery College Manager
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