Customer Success Stories
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Your English Language School |
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Dublin, Ireland |
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English Lanaguage School |
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Classes are in person and online |
Your English Language School (YELS) needed an efficient and centralized system to:
Read on to learn how Teach 'n Go helped YELS become more efficient, improve its communication and enjoy on-time payments.
YELS was founded as a community project in 2006. The organization’s initial focus was helping non-English-speaking immigrants adjust to living and working in Ireland. Since then, YELS has become a popular training center for students from all over the world who want to improve their English communication skills.
Based in Dublin’s city center, YELS offers in-person and online English courses for people of all ages. This includes:
At YELS, the class sizes vary between five to nine students and many of its courses are also offered on weekends and in the evenings.
YELS had been using Excel spreadsheets and physical class logs to manage its courses and monitor attendance. The organization also relied on verbal communication from its students and teachers to keep track of the school’s daily processes.
Over time, it became increasingly difficult to ensure that important details didn’t slip through the cracks and keep physical records organized. As the business grew, payment collection became a time-consuming and stressful process. Not only did staff members have to keep track of each course’s fees, but they also had to manage individual installment plans.
It was also difficult to know which student or payment to follow up with when spreadsheets and class logs weren’t well maintained. Although YELS had been looking into a more efficient solution for a while, it couldn’t find one with transparent pricing or with features that would meet its needs.
The Covid-19 pandemic was the catalyst YELS needed to find an efficient system to help manage its business. After extensive market research, YELS decided that Teach ‘n Go was the right system for its requirements and would help them to navigate the challenges of remote learning. Using Teach ‘n Go has allowed YELS to easily follow up with payments, automate tedious processes and improve communication across the business.
Tomasz Smalec
Director of Sales and Marketing, Your English Language School.
YELS now use Teach ‘n Go for almost every aspect of its day-to-day school and class management processes. This allows teachers to efficiently:.
By saying goodbye to its spreadsheets and class logs, YELS’ attendance management has become more accurate and efficient than ever before. In the event that one of the school’s teachers is unable to attend a lesson, everything is stored on Teach ‘n Go’s database for another educator to access. Teach ‘n Go has also given the organization’s students 24/7 access to their class notes, tasks and homework—whether they are learning remotely or in person.
Tomasz Smalec
Director of Sales and Marketing, Your English Language School.
With so many courses, students and individual installments to keep track of, payment collection used to be a headache for staff members at YELS. With Teach ‘n Go’s dashboards, each student has complete clarity over when their fees are due and how much they need to pay YELS. The school is also able to see each student’s payment history in real-time, monitor outstanding payments and send reminders.
Using Teach ‘n Go has also allowed YELS to enjoy improved communication between its teachers and students. The system’s group messaging feature allows the school to send emails and text messages to keep everyone on the same page.
Teach ‘n Go’s mobile app has also come in handy when YELS needs to send last-minute communication to its students or teachers. On the rare occasion that YELS needs to cancel a class last-minute, all that staff need to do is send a message via Teach ‘n Go’s app to keep the students informed. Students can also reach their teachers through the student portal whenever they have any questions or concerns.
One of the other attractive features of Teach ‘n Go was its transparent and single pricing. This means that YELS can use Teach ‘n Go at full scale without worrying about paying extra for features and templates—unlike other systems on the market.
The Teach ‘n Go team was also happy to provide a demo for YELS before they signed up to give them a better idea of the system’s features.
In the future, YELS is hoping to use Teach ‘n Go for managing the organization of its host families for the school’s summer programs.
This would allow YELS to streamline communication between teachers, students and host families to ensure the smoother running of the program.
Going forward, YELS is also hoping to expand its use of Teach ‘n Go’s communication features for marketing purposes.
Tomasz Smalec
Director of Sales and Marketing, Your English Language School.
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