Frequently Asked Questions

Find answers to your questions

TnG_faqs

General FAQs

It couldn't be simpler. Teach 'n Go's software is able to import all your existing student information, so there's no need for you to retype anything. The initial setup takes around 10 minutes during which we'll guide you through securely sending your student information from POD to your new Teach 'n Go account.
Our data import team will then take 48 hours to transfer any additional student/intake/staff information (from Excel/Word/Access or another database) in to your Teach 'n Go.
Teach 'n Go is continually and automatically updated so there's no need to install, upgrade or maintain servers or software. Our future proof secure cloud based system is also accessible from any internet connection, on any device (such as laptops, PCs, smart phones, tablets etc.). With Teach 'n Go, if your computer fails, your data is never lost as you simply sign in from another device and your data is there as normal.
Teach 'n Go is also designed to be really intuitive to use. If you are able to use any basic computer program, you will have no difficulty mastering Teach 'n Go. Our dedicated training and support team will resolve any questions you may have throughout the year.
Teach 'n Go is suitable for all types of schools, training centres or any setting where there are students and teachers! Our schools range in size from individual lessons all the way to schools with hundreds of students! Our software cater for all!
We are really proud of the training and support we provide our customers. We are always available to answer your questions and are also available for demos or calls. We have an online Help Centre which will may also assist with any queries you may have. Our support team are available via online chat and email 24/7, throughout the year.
The total security of your data is of the utmost importance to us and we partner with the global industry leaders to ensure this is the case. We use Google to store your school information in data centers within the EU that are independently audited and certified to international standards. Teach 'n Go has superior data security with extended SSL encryption and this means that even if Teach 'n Go is accessed across an unsecured wireless connection the data is fully protected. Teach 'n Go eliminates the chance of physical loss and theft of your data and this, along with our other certified security measures, enhances your schools compliance with data protection law.

Trainers, tutors and teaching business owners spend about 20 hours a month doing administration. That's 20 hours that they could have spent teaching. We created Teach 'n Go with one goal in mind; "Minimize the time spent on administration, and maximize the time spent teaching". After all, that's what you do best! Unfortunately, all student management software on the market was way more than most training business need; or could afford. Outdated, overpriced or just too complicated to use, all of the school management systems were just overwhelming.

That's why we created Teach 'n Go.

Teach 'n Go is a simple school administration system that helps small training businesses manage their course schedule, student and teacher information and even automates billing. The beautifully designed portals for teachers, parents, and students improve communication and collaboration. They make you look like a pro, and your customers will love it. We focused on what small teaching businesses need, and left out all the clutter and complexity.

We're proud to say that today, people from 30+ countries agree that Teach 'n Go is the best student management tool on the market.

Plans & Payment

Our 7 day trial is 100% free and does not require credit card information to start. You have access to all features and live, in-app support from our team.
No. You get the full featured, unlimited version of Teach 'n Go completely free for 7 days. Once you're ready to upgrade, you may choose a plan which suits your needs.
You can choose to pay once a month or once a year. For yearly subscriptions you get 2 months off, so you pay for 10 months instead of 12. Your credit card is charged automatically at the end of your subscription.
Absolutely. Choose the smallest plan you need and you upgrade it as your business grows. We will adjust any payments accordingly.
We accept payments from MasterCard, Visa, Visa Debit and American Express. Remember, you do not need to supply card details to start your free trial.
We only count non-archived students towards your total. If a student is not enrolled in an active class then you can archive him to free up the spot.